Skip to main content

Forums » Help » Push notifications and Epic template backgrounds

I'm not sure if this is a problem for anyone else but I've been having a few issues.

One is that my push notifications aren't working anymore. They were before and all the sudden they just stopped.

the other is that certain user made epic character templates the background won't show up for me. I really like some of them but I can't see the background when I got into the preview part or even when I go to use it.
Sanne Moderator

Ohermichi wrote:
I'm not sure if this is a problem for anyone else but I've been having a few issues.

One is that my push notifications aren't working anymore. They were before and all the sudden they just stopped.

the other is that certain user made epic character templates the background won't show up for me. I really like some of them but I can't see the background when I got into the preview part or even when I go to use it.

Hey Ohermichi!

For the push notifications, please try removing the device from your settings and re-adding it. If that still doesn't fix it, get in touch with Kim and give her as much information as you can.

For the templates, if the images aren't loading them there's a problem with the hosted files. You'll have to talk to the person who created the templates and let them know they're not working for you, as they're the only one who can make changes to the template.

You are on: Forums » Help » Push notifications and Epic template backgrounds

Moderators: Mina, Keke, Cass, Auberon, Claine, Ilmarinen, Ben, Darth_Angelus