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Forums » Help » Password change

I got logged out of my account and I didn't remember my password so i did forgot password and they gave me a password to use. All good untill I go to change my password so i know what it is and I need to put current password. I used they password they sent me and it says I can't because it's not the right current password. Well if I don't remember my current password which I why I'm changing it then how does this work?
Sanne Moderator

It's definitely supposed to be the password you were sent. Can you make sure you're copy and pasting it without any additional spaces? Spaces count for the password field but are not part of the password obviously. (I like to copy and paste it into a Notepad file and then remove any spaces, then copy and paste from Notepad into RPR.)
Cassiopeia14 Topic Starter

Okay thanks for the tip I will most certainly try that!

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