Posted by Kim on January 6, 2020, 11:18amHi all,
For the last several days, we've been having really routine downtime right around 4PM PST each day, generally requiring a manual reboot. By routine, I simply mean "happens on a set schedule," not "downtime that we planned to happen."
At this point, we've turned off everything that the RPR regularly does at that time (cleaning up invalid friend requests, checking to make sure PMs aren't being hidden in deleted folders, etc.) and found that our actions aren't having an effect on the downtime. This points to something at a much lower level going wrong on the server.
We're working on various ways to find a solution, including working with our hosting company. Apologies for the inconvenience in the meanwhile!
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