Skip to main content

Daily downtime

Posted by Kim on January 6, 2020, 11:18am

Hi all,

For the last several days, we've been having really routine downtime right around 4PM PST each day, generally requiring a manual reboot. By routine, I simply mean "happens on a set schedule," not "downtime that we planned to happen."

At this point, we've turned off everything that the RPR regularly does at that time (cleaning up invalid friend requests, checking to make sure PMs aren't being hidden in deleted folders, etc.) and found that our actions aren't having an effect on the downtime. This points to something at a much lower level going wrong on the server.

We're working on various ways to find a solution, including working with our hosting company. Apologies for the inconvenience in the meanwhile!

Comments

Kim

January 10, 2020
10:15am

@Shadow-Ranger - I'm not ready to say they're 100% solved yet. I'm still running daily experiments. But we're definitely making good progress. :)

The-Ancient

January 9, 2020
7:23pm

I was on at 11AM my time (4PM server time) and didn't notice any disruption. Also, the site seems to be zipping along more often than not too! I take it the issues have been sorted out?

Mejasoulfruit

January 6, 2020
4:16pm

Me, at 4 pm every day: *hacker voice* i'm in

Somnom

January 6, 2020
2:56pm

Server wants a daily nap and demands a personal wake up call! XD

BrandyCat

January 6, 2020
12:14pm

how i do a hack yous guys?

MordosKull

January 6, 2020
12:04pm

Back into the shadows!

icyrosyseal

January 6, 2020
11:33am

Kib PLEASE

Thylonicus

January 6, 2020
11:25am

OHNOES HAXXORZ

...ahem. :D

icyrosyseal

January 6, 2020
11:23am

Hey Kimb Is This A Hack

Kim

January 6, 2020
11:21am

And before anyone panics: No, it's not a hack ;)